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Error code · Refrigerator

Cafe CYE22T Water Filter Installed Incorrectly or Leak Present

On Cafe refrigerators with an LCD screen (the CYE22T and CFE28T era, 2018 and newer, such as the CYE22TP2MS1), the message that the water filter was installed incorrectly or a leak is present means the filter…

Medium · inspection needed
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Code
Water filter installed incorrectly
Appliance
Refrigerator
Brand
GE
Warranty
30-day workmanship

What Water filter installed incorrectly means

On Cafe refrigerators with an LCD screen (the CYE22T and CFE28T era, 2018 and newer, such as the CYE22TP2MS1), the message that the water filter was installed incorrectly or a leak is present means the filter went in backward or is leaking. The screen cannot tell the two apart. Water may be disabled until the filter is correct, so start by checking for a leak.

Common causes of Water filter installed incorrectly

  • Filter or bypass plug installed backward
  • Leak at the filter or the housing
  • Filter not fully seated
✓ One safe check you can try

1. Check for a leak around the filter. 2. If there is no leak, remove the filter or bypass plug. 3. Rotate it 180 degrees. 4. Reinstall it fully and see whether the message clears. 5. If there is a leak, shut off the supply and call us.

! Why to stop there
  • If the filter is correct and dry and the message returns, the reader or leak sensing is the area to test.
  • We check the filter head and the water path.
  • A written price comes first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Refrigerator codes

LEAKGE Refrigerator LEAK Message: Filter leak detected ErrGE Refrigerator Err: Filter not detected Filter Status LED amberGE Refrigerator Filter Status LED Amber: Filter nearing expiry Filter Status LED redGE Refrigerator Filter Status LED Red: Replace the filter Replace Water Filter / Dispenser OffGE Refrigerator Dispenser Off With Red Triangle: RPWFE filter Leak DetectedGE Profile Refrigerator Leak Detected: LCD touch screen message Water pressure is too lowGE Profile Hot Water Refrigerator: Water pressure is too low Hot water dispenser messageGE Profile Hot Water Dispenser Not Working Properly Message
Water filter installed incorrectlyWater filter installed incorrectly questions
What does this filter message mean?

The filter was installed backward or a leak is present. Check for water first, because the message covers both. Both causes share one message. Look for water first.

What if there is no leak?

Remove the filter or bypass plug, rotate it 180 degrees and reinstall it. Turn it a half turn, then push it in until it seats.

What if it still shows?

Then the reader or leak sensing needs testing, and we can check the filter head and line. We trace the water path and check the reader if it keeps showing.

Book a visit

Still seeing Water filter installed incorrectly?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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