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Model library · GE Refrigerator

GFE28GGKBB

GE GFE28GGKBB Two-Icemaker Refrigerator Repair

Most common issues on this model

  1. Door ice maker not filling or releasing ice
  2. Optional freezer icemaker not producing
  3. Dispenser slow or not delivering
  4. Filter light on after a replacement
  5. Leak near the filter or under the crisper drawers

The GFE28GGKBB is a GE ENERGY STAR French-door refrigerator with 27.7 cu ft of capacity and a 35 3/4 in cabinet. Its Space Saving Ice system leaves more room in the freezer, and an optional second icemaker, the IM5D, can be added there. The dispenser is large and color-matched, and the RPWFE filter handles the water.

Since ice can come from the door or the freezer unit, we first find which icemaker you use and test that one. The water supply, filter and inlet valve are checked next, because a weak flow starves both icemakers and the dispenser. If cubes form but do not release, we check the freezer temperature and the ice maker heater.

With the label read and the model and serial confirmed, we order parts that fit. You get a written price ahead of the work, and a 30-day warranty on our workmanship.

Key features

  • GE ENERGY STAR, 27.7 cu ft, 35 3/4 in wide
  • French-door layout
  • Space Saving Ice, optional second icemaker (IM5D)
  • Large color-matched dispenser
  • RPWFE advanced filtration system
GFE28GGKBBGFE28GGKBB questions
Does this model have two icemakers?

It lists Space Saving Ice, with an optional second icemaker, the IM5D, in the freezer. Your unit may have one or both, so we first find out which is installed and then test that one before we quote anything.

Why would a Space Saving Ice maker stop?

Common causes are low water flow, a clogged RPWFE filter, or a freezer that is not cold enough to form cubes. We test the water at the valve and the freezer temperature before we suggest replacing the ice maker.

Is the white version the same?

GFE28GGKWW appears in the listing as the white finish. We still read the exact number on your label before we order, so that the parts we bring match the cabinet in your kitchen.

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Book repair for your GFE28GGKBB

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.