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Model library · GE Refrigerator

GTS20ICNWW

GE GTS20ICNWW 20-Cu-Ft Top-Freezer Repair

Most common issues on this model

  1. Fresh-food section running warm
  2. Frost or ice sheet in the freezer
  3. Water under the crisper drawers
  4. Loud fan or compressor sounds
  5. Door not sealing evenly

The GTS20ICNWW is listed as a GE 20.0 cu ft top-freezer refrigerator in white. At 20 cu ft it is a larger top-freezer, which means longer shelves, taller doors and more load on the door hinges and seals.

We check the door seals and hinges first, then the airflow between the freezer and fresh-food section. A warm fresh-food side points to the evaporator fan, the damper or a frosted coil. An ice sheet in the freezer or water under the drawers points to the defrost drain and heater. Sounds from the back are traced to the condenser fan or the compressor mounts.

Label first: we read the model and serial before ordering parts. Then a written price, then the work, and a 30-day warranty on our workmanship.

Key features

  • GE top-freezer refrigerator
  • 20.0 cu ft capacity
  • White finish
GTS20ICNWWGTS20ICNWW questions
Why do large top-freezer doors stop sealing evenly?

Heavy loads can drop a door slightly on its hinges and leave a gap at the bottom. We check the hinges and the level, and replace the gasket only if it is actually worn.

What causes an ice sheet in the freezer?

Usually a failed defrost heater or a blocked drain. We test both, show you the readings, and quote the repair before we order any part for your refrigerator.

Do you check the condenser fan?

Yes. A failing condenser fan is a common cause of noise and extra running time. We check the blades and the bearings and clean the coils while we are there.

Book a visit

Book repair for your GTS20ICNWW

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.