Error code · Room Air Conditioner

GE Profile ClearView AC Code P1: Pump Problem

On GE Profile ClearView window and saddle air conditioners in the AHTT and PHNT series, P1 shows on the display and the unit shuts off. It means the pump has had a problem or has failed;…

Medium · inspection needed

Arrange a Repair (713) 547-5545

Code: P1
Appliance: Room Air Conditioner
Brand: GE
Warranty: 30-day workmanship

What P1 means

On GE Profile ClearView window and saddle air conditioners in the AHTT and PHNT series, P1 shows on the display and the unit shuts off. It means the pump has had a problem or has failed; the pump moves water that collects inside the unit. Models include the AHTT08BC, AHTT06 and PHNT10CC. The way to clear the message differs by model: SLEEP on the AHTT series and DISPLAY on the PHNT series, held for 3 seconds.

Common causes of P1

Pump not moving collected water
Drain path blocked or kinked
Pump circuit or wiring
Pump itself worn out

✓ One safe check you can try

1. Drain the indoor side of the unit following the Draining the Unit steps in the Care and Cleaning section. 2. Hold SLEEP (AHTT) or DISPLAY (PHNT) for 3 seconds to clear the message. 3. Restart the unit. 4. If P1 comes back, leave it off; the pump needs service.

! Why to stop there

Whether the pump is stuck, blocked or has failed stays unknown until we test it
We check the drain path, run the pump on its own, and give a written price before replacing anything

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Room Air Conditioner codes

Temperature display flashingGE Zoneline AZ41 AZ61 Temperature Display Flashing: Unit Alert 11GE Zoneline AZ95 Code 11: Incoming air too hot for the heater 8GE Zoneline AZ90 Code 8: Over 9 cycles an hour Evaporator sensor errorGE Built-In AC Message "Evaporator Sensor Error": Cooling Coil Reading 12GE Zoneline AZ95 Code 12: Display board link lost 9GE Zoneline AZ90 Code 9: Fewer than 3 cycles an hour Filter Reset light / Check FilterGE Window AC Message "Check Filter": Filter Reset Light 13GE Zoneline AZ95 Code 13: Heater airflow trouble

P1P1 questions

How do I clear P1 on my ClearView AC?

After draining the indoor side, hold SLEEP on AHTT models or DISPLAY on PHNT models for 3 seconds. That clears the message from the display, but it does not remove whatever caused the pump problem.

Does P1 mean the air conditioner is leaking?

Not necessarily. It means the pump has had a problem moving water, so water can build up inside, which is why the unit shuts off. A leak would show as water outside the cabinet.

What if P1 returns after I drain the unit?

Then the pump needs service. We test the pump and the drain path, and you get the price in writing before we replace anything, with a 30-day warranty on our workmanship.

Book a visit

Still seeing P1?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 547-5545