Error code · Microwave & Advantium

GE Microwave Message “SENSOR ERROR”: Steam Not Detected

Low risk · DIY check OK

Code: ERR / SENSOR ERROR
Appliance: Microwave & Advantium
Brand: GE
Warranty: 30-day workmanship

What ERR / SENSOR ERROR means

On GE and GE Profile microwaves with sensor cooking, a sensor program ended because the door was opened before steam could be detected, or because steam was not detected in the maximum time. Countertop models such as the JES1657 and PEM31 show ERR. Over-the-range models such as the JVM7195 and PVM9179, and the PEB7226 countertop, show SENSOR ERROR. It is the same condition on different displays, and the food is usually fine.

Common causes of ERR / SENSOR ERROR

Door opened before steam was sensed
Food too small or too dry to give off steam
Covered or sealed container that traps steam
Steam sensor not reading

✓ One safe check you can try

1. Press Cancel/Off to clear the message. 2. Do not open the door until steam is sensed and the time starts counting down. 3. If steam was not detected, use Cook Time to heat for more time. 4. Leave the food uncovered or vented so steam can escape.

! Why to stop there

If the message appears every time with normal food, whether the steam sensor is reading stays unknown
We check the sensor circuit and the vent path, and ordinary one-off messages need no repair

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Microwave & Advantium codes

F3GE Profile Microwave Code F3: Key Held Over 60 Seconds SENSOR ERRORGE Advantium Message "SENSOR ERROR": Food Does Not Match Program LOC / LOCKEDGE Microwave Message "LOC": Control Lock-Out On FOOD / Insert FoodGE Microwave Message "Insert Food": Door Not Opened Cool / -90 / -80GE Microwave Message "Cool": Probe Temperature Below 90 Degrees Use ProbeGE Convection Microwave Message "Use Probe": Probe Not Detected TurnGE Microwave Message "Turn": Turn Food Over OVEN TOO HOT FOR USING ALTERNATE METHODGE Profile Microwave Message "OVEN TOO HOT FOR USING ALTERNATE METHOD": Cavity Above 200°F

ERR / SENSOR ERRORERR / SENSOR ERROR questions

Why does my microwave show SENSOR ERROR with small snacks?

The sensor needs steam to know when food is done. Small or dry items may not give off enough, so the program ends with a message instead of a finished cycle.

Is ERR the same as SENSOR ERROR?

Yes. Countertop JES1657 and PEM31 models show ERR, while the over-the-range models and the PEB7226 show SENSOR ERROR. Both describe the same steam detection condition.

What do I do if the food is still cold?

Press Cancel/Off and use Cook Time to add heating time. The sensor program will not carry on after the message, so a timed cycle is the simplest way to finish.

Book a visit

Still unsure about ERR / SENSOR ERROR?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 547-5545