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Error code · Microwave & Advantium

GE Smart Microwave Wireless Icon Solid: SmartHQ Setup Status

On GE, GE Profile and Café smart microwaves with built-in Wi-Fi and Scan-to-Cook, such as the PVM9005SJSS, CVM517P2RS1 and PVM9179SRSS, the wireless icon staying solid during SmartHQ setup means the app is unable to locate the…

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Code
Wireless icon solid on display
Appliance
Microwave & Advantium
Brand
GE
Warranty
30-day workmanship

What Wireless icon solid on display means

On GE, GE Profile and Café smart microwaves with built-in Wi-Fi and Scan-to-Cook, such as the PVM9005SJSS, CVM517P2RS1 and PVM9179SRSS, the wireless icon staying solid during SmartHQ setup means the app is unable to locate the appliance in the GE Appliances cloud. A wrong password or network gives a connection failure instead. The icon is a connection status, and the microwave heats food normally without Wi-Fi.

Common causes of Wireless icon solid on display

  • App unable to locate the microwave in the cloud
  • Wrong home network name or password
  • SmartHQ app not refreshed
✓ One safe check you can try

1. Close and reopen the SmartHQ app completely. 2. If the network or password is wrong, re-enter the home network name and password. 3. Keep your phone close to the microwave during setup. 4. Confirm the microwave heats normally from its own keypad. 5. Retry setup after a restart.

! Why to stop there
  • If setup fails with correct details, we check whether the microwave's Wi-Fi or your router is the issue.
  • We confirm heating works.
  • Written price first, with a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Microwave & Advantium codes

SENSOR ERROR - PLEASE CLEARGE Café Drawer Microwave Message "SENSOR ERROR - PLEASE CLEAR" or "KEYPAD SHORTED" F1, F2, F3, F4GE Advantium Code F1, F2, F3, F4: Sensor and Touch Pad Circuits F3GE Profile Microwave Code F3: Key Held Over 60 Seconds ERR / SENSOR ERRORGE Microwave Message "SENSOR ERROR": Steam Not Detected SENSOR ERRORGE Advantium Message "SENSOR ERROR": Food Does Not Match Program LOC / LOCKEDGE Microwave Message "LOC": Control Lock-Out On FOOD / Insert FoodGE Microwave Message "Insert Food": Door Not Opened Cool / -90 / -80GE Microwave Message "Cool": Probe Temperature Below 90 Degrees
Wireless icon solid on displayWireless icon solid on display questions
What does the solid wireless icon mean?

During SmartHQ setup it means the app cannot locate the microwave in the GE Appliances cloud. Close and reopen the app, then try the setup again.

What if my password was wrong?

You will see a connection failure instead. Re-enter the home network name and password carefully, and make sure your phone is on the same home network.

Will the microwave still heat?

Yes. Wi-Fi is only for the app features. Cooking with the keypad is not affected, so you can keep using the microwave while you sort out the connection.

Book a visit

Still unsure about Wireless icon solid on display?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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