Error code · Microwave & Advantium

GE Advantium Message “SENSOR ERROR”: Food Does Not Match Program

Low risk · DIY check OK

Code: SENSOR ERROR
Appliance: Microwave & Advantium
Brand: GE
Warranty: 30-day workmanship

What SENSOR ERROR means

On GE Profile Advantium speedcook ovens in the PSB9120, PSB9240 and PWB7030 or PWB7027 series, SENSOR ERROR with an oven signal means the amount or type of food inside does not match the program you set. It can also mean steam was not sensed because plastic wrap was not vented or the food was too small. Examples are the PSB9120SFSS and PSB9240SFSS. The oven stops that program, but nothing is damaged.

Common causes of SENSOR ERROR

Food amount or type not matching the program
Plastic wrap not vented, trapping steam
Food too small for the sensor to read
Steam sensor not reading

✓ One safe check you can try

1. Press CANCEL/OFF. 2. Set the oven program to match the food or liquid you placed inside. 3. Vent plastic wrap so steam can escape. 4. Try the program again, using timed cooking if the portion is very small. 5. Check that the dish is the size the program expects.

! Why to stop there

If the message appears with correct programs and vented food, whether the sensor is reading stays unknown
We check the sensor circuit; a mismatch between food and program needs no repair

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Microwave & Advantium codes

F3GE Profile Microwave Code F3: Key Held Over 60 Seconds ERR / SENSOR ERRORGE Microwave Message "SENSOR ERROR": Steam Not Detected LOC / LOCKEDGE Microwave Message "LOC": Control Lock-Out On FOOD / Insert FoodGE Microwave Message "Insert Food": Door Not Opened Cool / -90 / -80GE Microwave Message "Cool": Probe Temperature Below 90 Degrees Use ProbeGE Convection Microwave Message "Use Probe": Probe Not Detected TurnGE Microwave Message "Turn": Turn Food Over OVEN TOO HOT FOR USING ALTERNATE METHODGE Profile Microwave Message "OVEN TOO HOT FOR USING ALTERNATE METHOD": Cavity Above 200°F

SENSOR ERRORSENSOR ERROR questions

Why does my Advantium say SENSOR ERROR with a small portion?

The sensor looks for steam. A small portion may not give off enough, so choose a program that suits that food or switch to timed cooking, which does not depend on steam.

Does plastic wrap cause SENSOR ERROR?

It can. Wrap that is not vented traps steam, and the sensor never sees it. Vent the wrap or use a lid that lets steam escape, then restart the program.

Is this the same as the ERR message on regular microwaves?

It is similar but not identical. On the Advantium the wording points to a mismatch between the food and the program, while a regular microwave blames the door or the steam.

Book a visit

Still unsure about SENSOR ERROR?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 547-5545