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Error code · Microwave & Advantium

GE Café Drawer Microwave Message “SENSOR ERROR – PLEASE CLEAR” or “KEYPAD SHORTED”

On the GE Café microwave drawer CWL112 series, two messages share this page. SENSOR ERROR - PLEASE CLEAR appears when the door was opened during sensor cooking before steam was detected, or when steam was not…

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Code
SENSOR ERROR - PLEASE CLEAR
Appliance
Microwave & Advantium
Brand
GE
Warranty
30-day workmanship

What SENSOR ERROR - PLEASE CLEAR means

On the GE Café microwave drawer CWL112 series, two messages share this page. SENSOR ERROR - PLEASE CLEAR appears when the door was opened during sensor cooking before steam was detected, or when steam was not detected in the maximum time. KEYPAD SHORTED - SERVICE MAY BE NEEDED appears when a key has been activated for more than 60 seconds, for example by liquid on the control panel. The sensor message is about cooking, the keypad one about the panel.

Common causes of SENSOR ERROR - PLEASE CLEAR

  • Door opened during sensor cooking before steam was detected
  • Steam not detected within the maximum time
  • Liquid or residue on the control panel holding a key down
  • A keypad pad stuck for more than 60 seconds
✓ One safe check you can try

1. Press Clear/Off to clear the message. 2. For the sensor error, use Cook Time to give the food more time instead. 3. For the keypad message, dry the control panel thoroughly after cleaning. 4. Keep the door closed during sensor cooking until the cycle finishes.

! Why to stop there
  • If KEYPAD SHORTED returns on a dry panel, we check the keypad and its connection.
  • If the sensor message repeats, we check the steam sensing.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Microwave & Advantium codes

F1, F2, F3, F4GE Advantium Code F1, F2, F3, F4: Sensor and Touch Pad Circuits F3GE Profile Microwave Code F3: Key Held Over 60 Seconds ERR / SENSOR ERRORGE Microwave Message "SENSOR ERROR": Steam Not Detected SENSOR ERRORGE Advantium Message "SENSOR ERROR": Food Does Not Match Program LOC / LOCKEDGE Microwave Message "LOC": Control Lock-Out On FOOD / Insert FoodGE Microwave Message "Insert Food": Door Not Opened Cool / -90 / -80GE Microwave Message "Cool": Probe Temperature Below 90 Degrees Use ProbeGE Convection Microwave Message "Use Probe": Probe Not Detected
SENSOR ERROR - PLEASE CLEARSENSOR ERROR - PLEASE CLEAR questions
What does SENSOR ERROR - PLEASE CLEAR mean?

The door was opened before steam was detected, or steam was not detected in the maximum time. Press Clear/Off and use Cook Time to finish heating the food.

What does KEYPAD SHORTED mean?

A key was activated for more than 60 seconds, often from liquid on the control panel. Dry the panel thoroughly after cleaning and make sure nothing rests on it.

Do I need service right away?

Not always. Clear it and dry the panel. If the message returns on a clean dry panel, it should be checked, and we can test the keypad and sensing for you.

Book a visit

Still seeing SENSOR ERROR - PLEASE CLEAR?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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