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Error code · Washer

GE UltraFresh Washer Message “Door”: Open the Door Before the Next Cycle

On GE UltraFresh front-load washers such as the GFW510, GFW550, GFW650 and GFW850 (2020 and newer), plus the Profile PFW870 and PFW950, the 24-inch GFW148 and the GFQ14 combo, the display shows Door when three cycles…

Low risk · DIY check OK
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Code
Door / door
Appliance
Washer
Brand
GE
Warranty
30-day workmanship

What Door / door means

On GE UltraFresh front-load washers such as the GFW510, GFW550, GFW650 and GFW850 (2020 and newer), plus the Profile PFW870 and PFW950, the 24-inch GFW148 and the GFQ14 combo, the display shows Door when three cycles have been started in a row without the door being opened. The washer then refuses to begin another cycle until the door is opened. On the Profile 49-3000368 family the same message also appears if you press Start while the door is not fully closed. The wash itself is unaffected.

Common causes of Door / door

  • Whether the door really was opened between the last cycles
  • Door closing fully and the latch seating on the Profile family
  • Door switch signal reaching the control when the door is opened and shut
✓ One safe check you can try

1. Open the door fully, then close it firmly until it clicks. 2. Start a new cycle. 3. If you run back-to-back loads, open the door for a moment between cycles so the count starts over. 4. If the message returns even though you opened the door each time, stop and let us look at it.

! Why to stop there
  • If the message comes back after you open and close the door, the door switch signal may not be reaching the control, and that takes a meter reading to confirm.
  • We also check the latch and strike alignment, since a door that looks shut can still be a hair off.
  • We quote the price in writing before any work, and repairs carry a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Washer codes

bALAnCINgGE Top-Load Washer Message "bALAnCINg": Load Is Uneven in the Tub CLrFLtrGE Compact Washer Message "CLrFLtr": Drain Pump Filter Needs Cleaning Load RebalancingGE Front-Load Washer Message "Load Rebalancing": Washer Is Correcting an Uneven Load A problem has been detectedGE Profile Harmony Washer Message "A problem has been detected with this unit": Electronics Alert 70GE UltraFresh Washer Code 70: Inverter Start-Up Repeats 78GE UltraFresh Washer Code 78: Board Software Mismatch 85GE UltraFresh Washer Code 85: Voltage Out of Range LidGE Top-Load Washer Message "Lid": Open and Close the Lid to Continue
Door / doorDoor / door questions
Why does my GE front-load washer say Door when the door is closed?

The washer counts cycles started without the door being opened. After three, it wants you to open the door once. On Profile models it also appears when the door is not fully shut at Start.

Is Door the same as the DOOR OPEN message on a GE combo unit?

No. DOOR OPEN belongs to a different GE platform, the UltraFast combo. The Door message here belongs to the UltraFresh front-load family and means the reminder described above.

Can I just keep opening the door to avoid it?

Yes. Opening the door between loads resets the count, and it also lets the rubber seal air out. If the message shows up even then, the door switch needs testing.

Book a visit

Still unsure about Door / door?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 547-5545