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Error code · Water Softener & Filtration

GE SmartWater Softener GXSH40V Blue Light Flashing: Power interruption

On GE SmartWater water softeners with electronic demand control, such as the GXSH40V and GXSH45V, a blue indicator light that flashes along with the time display tells you power to the unit was interrupted. A steady…

Low risk · DIY check OK
Code
Blue indicator light flashing
Appliance
Water Softener & Filtration
Brand
GE
Warranty
30-day workmanship

What Blue indicator light flashing means

On GE SmartWater water softeners with electronic demand control, such as the GXSH40V and GXSH45V, a blue indicator light that flashes along with the time display tells you power to the unit was interrupted. A steady blue light means the softener is working correctly. The control keeps the hardness setting and the recharge time in memory for up to 24 hours, so a short outage normally costs you only the clock setting.

Common causes of Blue indicator light flashing

  • Recent power outages or a loose plug
  • Whether the PRESENT TIME needs to be set again
  • Outlet and transformer connection
  • How long the unit was without power
✓ One safe check you can try

1. Check the PRESENT TIME setting on the control. 2. Reset the time if it is wrong. 3. Make sure the transformer is plugged in firmly. 4. If the light keeps flashing after a reset, call us. Keep the salt tank closed and the unit plugged in.

! Why to stop there
  • Repeated flashing without outages suggests an outlet or transformer issue.
  • We check the supply and the control.
  • A clock that keeps losing power points to the outlet or the transformer.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Blue indicator light flashingBlue indicator light flashing questions
What does the flashing time mean?

The clock lost power and needs to be set again. The blue light flashes along with the time to tell you the unit was without power at some point.

Did I lose my hardness setting?

Not within 24 hours, because the hardness and recharge time stay in memory for that long. After that, you may need to enter them again on the control.

Why is the clock wrong again?

Frequent outages, a loose plug or a switched outlet can do that. Check those first, and call us if it repeats, since we can test the transformer and control.

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Still unsure about Blue indicator light flashing?

A technician diagnoses it on site and gives you the price in writing before any work starts.