Error code · Washer

GE UltraFresh Code Fault 3 Locked Rotor Monitor: drum not turning

High · stop use, call now

Code: Fault 3 Locked Rotor Monitor
Appliance: Washer
Brand: GE
Warranty: 30-day workmanship

What Fault 3 Locked Rotor Monitor means

On GE UltraFresh front-load washers, Fault 3 Locked Rotor Monitor means that for 5 seconds the control saw no signal changes showing the motor turning while it tried to spin. In plain words, it commanded the drum to move and heard nothing back. The washer then stops. You may notice the drum not turning, a hum from the motor area or the cycle halting at spin.

Common causes of Fault 3 Locked Rotor Monitor

Overloaded or tangled drum that cannot turn
Motor not turning when commanded
Motor speed signal missing at the control
Drive belt or bearing resistance

✓ One safe check you can try

1. Unload the washer, especially if the load was heavy. 2. Try turning the empty drum by hand gently and note if it moves freely. 3. Run a short cycle with a light load. 4. If Fault 3 returns, stop using the washer and call us.

! Why to stop there

A drum that turns freely points to the motor or its signal rather than the load.
We test the motor response and the speed signal.
Running a stalled motor repeatedly can overheat the parts.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

Door / doorGE UltraFresh Washer Message "Door": Open the Door Before the Next Cycle LidGE Top-Load Washer Message "Lid": Open and Close the Lid to Continue Lid Locked light flashingGE Top-Load Washer Lid Locked Light Flashing: Three Cycles, No Lid Opened Fill light blinkingGE Top-Load Washer Fill Light Blinking: Two Blinks for No Water, Three for Open Lid Wash and Rinse lights blinkingGE Spacemaker Washer Wash and Rinse Lights Blinking: Water Not Entering Two furthest lights flashingGE Top-Load Washer Two Furthest Lights Flashing: General Cycle Error PoGE Top-Load Washer Message "Po": Slow to Pump Out the Water bALAnCINgGE Top-Load Washer Message "bALAnCINg": Load Is Uneven in the Tub

Fault 3 Locked Rotor MonitorFault 3 Locked Rotor Monitor questions

What does Locked Rotor Monitor mean?

The control sent a spin command and, for 5 seconds, saw no sign that the motor was turning. It stops the cycle to protect the motor from running while stalled or held in place.

Could my load be the cause?

Yes, a very heavy or badly tangled load can hold the drum. Unload the washer, check that the empty drum turns freely by hand, and try a light cycle before you call us.

Is it a costly repair?

That depends on what we find. We test the motor response and the speed signal first, and give you a written price before any work. Our repairs include a 30-day workmanship warranty.

Book a visit

Still seeing Fault 3 Locked Rotor Monitor?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 547-5545