JGP963SEKSS

Most common issues on this model

1. Igniter not lighting a burner
2. Flame dropping at simmer
3. Uneven flame on the power boil burner
4. Knob switch sparking continuously
5. Dirty ports or caps off position

The GE Profile JGP963SEKSS is a 36-inch built-in gas cooktop. It lists a 9,500 BTU all-purpose burner with a 150-degree simmer and a 15,000 BTU power boil burner with a 180-degree simmer, plus dishwasher-safe knobs and continuous, dishwasher-safe grates. It sits in a counter cutout with a gas line beneath.

On a gas cooktop of this type we begin with the burners, caps, and ports, because spill buildup is the most frequent reason for an uneven flame. We then test the igniters and knob switches, and check low-flame behavior on the simmer burners, which are the first to go out when a port is partially blocked. Gas supply and shutoff at the unit are part of the visit as well.

We confirm the model and serial from the label before we order anything, so the parts match. You will see a written price first, and our 30-day workmanship warranty covers the work.

Key features

• GE Profile 36 in built-in gas cooktop
• All-purpose burner: 9,500 BTU with 150-degree simmer
• Power boil burner: 15,000 BTU with 180-degree simmer
• Dishwasher-safe knobs
• Continuous, dishwasher-safe grates